Terms & Conditions of Use

Welcome to J.W.E. Designs.  J.W.E. Designs provides its services to you subject to the following conditions. If you visit or shop at J.W.E. Designs, you accept these conditions. Please read them carefully. In addition, when you use any current or future J.W.E. Designs service or visit or purchase from J.W.E. Designs, whether or not included in the J.W.E. Designs Web site, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.


Please review our Privacy Policy, which also governs your visit to J.W.E. Designs, to understand our practices.


When you visit J.W.E. Designs or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Our customer service representative can be reached by calling 1-866-865-0035, or via email at esteelauder@jweinc.net.

All exchange or return must be done in writing by email at esteelauder@jweinc.net or fax at 800-605-0260 within 30 days of shipping. Please provide the following information for the exchange or return:

- Customer Purchase Order # listed on invoice
- Invoice #
- Return Codes
* Too Large 08
* Too Small 17
* Damaged in Shipment 33
* Wrong Item Shipped 41

An exchange or return authorization will be sent to you via email or fax. Please follow instruction on the return authorization when sending back the item(s).



All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of J.W.E. Designs or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of J.W.E. Designs and protected by U.S. and international copyright laws. All software used on this site is the property of J.W.E. Designs or its software suppliers and protected by United States and international copyright laws.


J.W.E. Designs grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of J.W.E. Designs. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of J.W.E. Designs. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of J.W.E. Designs and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing J.W.E. Designs name or trademarks without the express written consent of J.W.E. Designs. Any unauthorized use terminates the permission or license granted by J.W.E. Designs. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of J.W.E. Designs so long as the link does not portray J.W.E. Designs, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any J.W.E. Designs logo or other proprietary graphic or trademark as part of the link without express written permission.


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. J.W.E. Designs reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


J.W.E. Designs and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.


J.W.E. Designs and its affiliates attempt to be as accurate as possible. However, J.W.E. Designs does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by J.W.E. Designs itself is not as described, your sole remedy is to return it in unused condition.


All returns & exchanges must be made in writing
All defective or missing pieces must be reported within 30 days of shipping
No returns will be accepted without return authorization sticker


By visiting J.W.E. Designs, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and J.W.E. Designs or its affiliates.


Any dispute relating in any way to your visit to J.W.E. Designs or to products you purchase through J.W.E. Designs shall be submitted to confidential arbitration in New York, New York, except that, to the extent you have in any manner violated or threatened to violate J.W.E. Designs' intellectual property rights, J.W.E. Designs may seek injunctive or other appropriate relief in any state or federal court in the state of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


Please review our other policies, such as our privacy policy, posted on this site. These policies also govern your visit to J.W.E. Designs. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


J.W.E. Designs, Inc.
180 Madison Ave 16 Floor
New York, NY 10016

Terms & Conditions of Use | Privacy Notice    2011, J.W.E. Designs or its affiliates

2011 J.W.E. Inc. All rights reserved.